Aeroplan has just changed its policy regarding changes and cancellations for flight rewards during the COVID-19 pandemic. And it’s for the best:
Aeroplan flight rewards booked through February 28, 2021 can be changed or cancelled free of charge, at any time.
Yes, you read that right. If you book an Aeroplan Flight Reward by February 28, 2021, you will be able to change or cancel it at no charge, even after that date! The only condition is to do so up to 2 hours before the flight’s scheduled departure.
We asked Air Canada for clarification to ensure that this was not a mistake. And Air Canada has confirmed this policy change, which is good for members!
So you have no worries about booking tickets: they can be changed or cancelled without any charge.
Here are the details you need to know:
- For changes, you’ll pay only the difference in points, or receive a partial refund if your new itinerary requires fewer points.
- For cancellations, you’ll receive all of your Aeroplan points back in your account, plus a full refund of any associated taxes, fees and surcharges on the unused value of your travel. (Note that refunds will not apply for previously-charged fees, including contact centre booking fees and change fees, or for government taxes and fees which are non-refundable by law.)
Thanks to Manu B. for reporting this change in the facebook group!