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AC Hotel New York Downtown Room

Review: AC Hotel New York Downtown

Hotel AC Hotel New York Downtown
Room Type Room with view
Loyalty Program Status Titanium Elite
Points Per Night Starting at 20,000 points
Card used
To the point Our review of the AC Hotel New York Downtown, considered "Select" by Marriott and located in Manhattan's financial district.

The AC New York Downtown hotel is located in the financial district, close to New York’s famous Wall Street and within walking distance of the Brooklyn Bridge. It is well placed when you want to visit New York without being in the middle of the hustle and bustle of Times Square. The Wall Street subway station is also about a 5-minute walk away.

Reservation at AC Hotel New York Downtown

Spending a weekend in New York City during December can be very expensive for lodging.

Having a few free night certificates earned through the Marriott Bonvoy® American Express®* Card and the Marriott Bonvoy™ Business American Express® Card, I decided to take advantage of them and use them on this reservation.

The hotel is a category 4 in the Marriott Bonvoy program, so it can cost between 20,000 and 30,000 points per night depending on the season.

Although these certificates had a value of 35,000 points and the retail price was $350 USD at the time of booking, I found the use of the certificate particularly interesting.

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AC Hotel New York Downtown location

The AC Hotel New York Downtown is located a 30-35 minute cab ride from John F. Kennedy International Airport.

Check-in at the AC Hotel New York Downtown

I did the check-in through the Marriott Bonvoy mobile app, but it was not possible to get the key directly on the phone.

The hotel does not yet offer this possibility, so it is mandatory to go through the reception. We got an upgrade to a room with a river view.

AC Hotel New York Downtown – Lobby_5943

Our room

The AC New York hotel was new, and the rooms were in excellent condition. Although modest in size, the space was well optimized.

These included coffee and tea-making facilities and a refrigerator with two mini-bottles of water. A safety deposit box and an ironing board were also available.

And here’s a look at the shower configuration with the toilet:

During our stay, we could see the configuration of 2 different rooms.

Indeed, once we arrived in our first room, the desk and the glass shower door were dirty, with numerous grease stains suggesting that the surfaces had not been properly cleaned according to Marriott’s cleaning protocol.

After an exchange with the front desk, housekeeping came to clean the surfaces with a towel and water… to my amazement.

We changed rooms but could have had a third if the hotel wasn’t full.

Cleaner than the first one, the mirrors were dirty, and we found hair on the hand soap.

I have nothing to complain about the bedding, which was very clean and comfortable. The view of the river is nice but not worth paying extra for the view.

Hotel services

Parking

The hotel offers a parking service at USD 60 per day for a standard vehicle.

Breakfast

The AC Marriott brand does not offer breakfast to Platinum members and above, but you have the choice of either 500 Marriott Bonvoy points or a $10 USD credit per day per person (maximum 2) on food.

For those with no or less than Platinum status, a breakfast buffet is charged at $25 USD.

The fitness room

The gym is located in the basement and requires a room key.

At our visit, the vaccination passport was required to enter the gym. A stop at the reception desk is therefore mandatory to access it.

The room is small but well-equipped to do cardio or free weights.

Library

You won’t find many books in the library, but it is a quiet place to rest. A computer and a printer are also at your disposal.

AC Hotel New York Downtown – Bibliothèque_5937
AC Hotel New York Downtown – Bibliothèque_5940
AC Hotel New York Downtown – Bibliothèque_5941

Lounge

Here, the lounge is not reserved for elite members. It is nothing more or less than a bar area where you can sit down to eat or work. I did not see any bar staff during my stay.

AC store

The AC Store is located in the hotel’s lobby, directly next to the reception. Drinks and snacks (ice cream, cereals, etc.) are available for purchase

AC Hotel New York Downtown  AC Store
AC Hotel New York Downtown AC Store

Our overall impression of the AC Hotel New York Downtown

I had good memories of this hotel during my first stay, but it did not give me a perfect cleanliness impression.

However, the staff was very friendly, and the bedding was of good quality.

The hotel seemed to be understaffed, which could explain the problems with cleanliness.

As compensation, the hotel reimbursed me the equivalent of the free night certificate in points, in addition to a compensation of 5,000 Marriott Bonvoy points.

AC Hotel New York Downtown – Lobby_5942

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