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Air Canada Café Toronto YYZ 20

Review of Air Canada Café – Toronto-Pearson YYZ

To the point Discover our review on the new Air Canada Café lounge located at the D20 door of Toronto-Pearson YYZ International Airport.

A new kind of lounge

On September 6, 2019, Air Canada opened a new type of lounge: Air Canada Café.

Air Canada now has 3 lounge brands:

  • Maple Leaf: reserved for passengers (paying or with an Aeroplan award ticket), travelling business class on Air Canada or Star Alliance partners, Star Alliance Gold members, and some credit card holders such as American Express® AeroplanPlus®* Platinum Card
  • Signature Suite: reserved for paying passengers (i.e. excluding Aeroplan award tickets) travelling in International Business Class of Air Canada
  • Café:reserved exclusively for domestic business class or Rouge Premium class travellers, as well as Altitude Super Elite 100, Altitude Elite 75, Altitude Elite 50 and Star Alliance Gold

Location

This lounge is located in the domestic terminal (1) near gate D20 (used primarily for departures to Montreal-Trudeau YUL).

It is open from 5:15 a.m. to midnight daily:

Concept ''Grab and go''

In its Air Canada Café, Air Canada introduces the “Grab & Go” concept.

So you are invited to bring food and drinks with you,which is not normally the case in other airport lounges!

To this end, Air Canada offers “Air Canada Café” paper bags (visible below to the right of the photo)!

Air Canada Customer Service

At the entrance to the Air Canada Café, Air Canada agents are available to assist you in your travel plans.

Food and beverages available at Air Canada Café

While visiting this lounge around 10am, I was impressed by the variety of food and drinks on offer.

Here are some pictures of the choices offered by Air Canada:

There’s something for everyone, from Greenhouse juices to Kombuchas to a variety of cold-pressed organic juices, flavoured waters…

There are even Lindt chocolate truffles, fine OKA cheese and high-end Goûter pastries.

The goal of a “café” is to serve coffee!

On this point, you have 2 choices. Either the take away method:

Or asking the Barista at the counter!

I chose this method and particularly enjoyed my double espresso Lavazza (especially after aredeye flight from San Francisco)!

Air Canada Café's work and relaxation areas

Given the concept of the “Grab and Go” lounge, travellers do not stay very long in this one. So it’s easy to find seats…

… or workspaces, all with electrical and USB sockets.

Or just sit at the counter (seats are also equipped with USB sockets).

Air Canada Café also has men’s and women’s toilets.

Conclusion

Air Canada Café is an excellent new concept from Air Canada that should unload the Maple Leaf lounges a bit.

Air Canada Café Toronto YYZ 20
Air Canada Café Toronto YYZ

Let’s hope that the airline will reproduce this concept of Air Canada Café at other Canadian airports, including Montreal-Trudeau.

Actually, the Maple Leaf lounge in the domestic zone would really need to be supported by an Air Canada Café given its peak-hour traffic!

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