Amazing Offer: Get up to 130,000 points ($650) with this Card!
Temp1

COVID-19: New American Express measures

To the point

American Express has just announced several new measures for Cardmembers following the COVID-19 pandemic.

New measures of American Express Canada

Several measures have been put in place by American Express in the wake of the COVID-19 pandemic. You can find out more about it on this page:

  • Insurance coverage
  • Refunds
  • American Express Travel
  • Information for AIR MILES Cardmembers
  • Information for Aeroplan Cardmembers
  • Information for Marriott Bonvoy Cardmembers
  • Event information
  • Delivery Services and Delays

Here are some explanations for some of these measures.

Welcome Bonus Extension Offer

You can find information about Welcome Bonus extension offers on this page.

Here are the questions and answers:

How do I know if I’m eligible for the welcome bonus extension?

Due to the impact of COVID-19, we offered an extension to the welcome bonus offer period of 6 months on eligible cards that were acquired between Jan 22 and June 30th, 2020. If you acquired a Card during this time that came with a welcome bonus offer that required you to meet a minimum spend threshold in the first 3 months (4 months for Small Business Cards) of Cardmembership then you most likely qualify for an extension.

The following cards are eligible:

  • American Express® AeroplanPlus®* Gold Card
  • American Express® AeroplanPlus®* Platinum Card
  • American Express® AIR MILES®* Credit Card
  • American Express® AIR MILES®* Platinum Credit Card
  • American Express® AIR MILES®* Reserve Credit Card
  • American Express® AIR MILES®** for Business Card
  • American Express® AIR MILES®** Gold Business Card
  • American Express Business Edge Card
  • American Express® Business Gold Rewards Card
  • Business Platinum Card® from American Express
  • American Express Cobalt Card
  • American Express® Gold Rewards Card
  • Marriott Bonvoy American Express® Card
  • Marriott Bonvoy Business American Express® Card
  • The Platinum Card®
  • SimplyCash from American Express®
  • SimplyCash Preferred Card from American Express®

Note of milesopedia

Thus, American Express extended to 6 months (instead of 3) the time to reach the minimum expenses for most cards.

The condition is to have applied for it between January 22, 2020 and June 30, 2020.

Refunds

All refund measures can be found on this page.

Here are the questions and answers:

My travel/accommodation/event booking has been cancelled. Can I get my money back? Can I get my money back?

Many travel and event providers have been extremely flexible in these unprecedented times.

Please contact the travel or event provider (travel company/hotel/event organizer) first, and they will be able to provide assistance. Reviewing the Terms and Conditions of your booking may also help you have informed conversations once you’ve reached them.

Visit our Coronavirus (COVID-19) Travel Planning page for more details on airline, hotel and car rental policies.

I have payments due for a future trip, but I’m unsure as to whether I will want, or be able, to go. Can I get my money back?

Many travel and event providers have been extremely flexible in these unprecedented times.

Please contact the travel or event provider (travel company/hotel/event organizer) first, and they will be able to provide assistance. Reviewing the Terms and Conditions of your booking may also help you have informed conversations once you’ve reached them.

Visit our Coronavirus (COVID-19) Travel Planning page for more details on airline, hotel and car rental policies.
cars.

I redeemed Membership Rewards points for my travel/accommodation and it’s now cancelled. Do I get my Membership Rewards points back?

If you used your Membership Rewards points to redeem for travel through Amex Travel or Used Points for Purchases, refunds will appear as a credit from the merchant on your statement. We do not refund Membership Rewards points redeemed.

For more information about Membership Rewards, please visit: www.americanexpress.com/canada/exploremembershiprewards

Conclusion

American Express Canada joined American Express USA by offering an extension to reach the minimum spending threshold to earn a welcome bonus.

This is also in addition to other measures in progress for some cards

Leave a Reply

Suggested Reading

Stack Featured
STACK prepaid Mastercard Review ($5 bonus)
NBC  Featured Bank
Get $200 with The Connected Checking Account from NBC!
Bonvoy Company Featured Bureau
Until August 31st, earn 3X the Marriott Bonvoy points per dollar on some business purchases!
card Platine Max Featured Platinum Card
Up to $250 for groceries and Uber Eats with the Platinum Card